Marketing PM · Producer · Systems Thinker

Justin
Jackson

I bridge creative and operational intelligence — building systems, shipping work, making things move.

Where Process
Meets Product

Launch · PM 2026

BCPayments Launch

Cross-functional PM for BigCommerce's largest product launch. CEO company-wide announcement. CMO and VP Product Marketing both cited the work unsolicited.

Cross-functional PMGTMExecutive Alignment
QA · Publishing 2024–25

Apple Music & TV+

QA and published hundreds of creative assets per month for Apple Music and Apple TV+. Co-developed the QA review process for Apple TV+, with adoption across the team.

Quality AssuranceProcess DesignApple Radar
Video · Events 2020

Make It Big 2020

Solo produced 21 sessions for BigCommerce's flagship annual conference. Received two of the highest peer recognitions in a single event.

Video ProductionEvent PMLogistics
Automation · Process 2023

Case Study Automation

Reduced case study request creation time by 85%. Improved on-time delivery by 8%. Cited by three colleagues as "the GOAT case study PM."

Process DesignAutomationContent Ops

Nine years.
Fewer walls
than you'd think.

I started in technical support. Built my way into video. Shifted into project management. Ran a production company. Came back as a senior individual contributor running the whole marketing PMO. The throughline is systems thinking and people care.

Based in Austin. I play guitar. I write poems. I make things move.

Get in Touch
9+ Years building at scale
50+ Marketers trained on PMO systems
Top peer recognition, single event
100s Assets QA'd monthly at Apple

Let's build
something.

justin@xfnl.studio